Update on handling of structured note disputes
2009-08-17
In order to deal effectively with disputes over structured notes and safeguard the interests of investors, the FSC has called on banks to help customers stand up for their rights, to provide advice and receive customer complaints, and to set up a structured notes dispute resolution mechanism. As of 23 July 2009, the ROC Bankers Association''s Committee on Banking Consumer Disputes Resolution has completed handling of 1,124 disputes.
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Update:
2009-08-17